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	<title>RA &#8211; The Hilltop Monitor</title>
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	<link>https://hilltopmonitor.jewell.edu</link>
	<description>The Official Student Publication of William Jewell College</description>
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	<title>RA &#8211; The Hilltop Monitor</title>
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		<title>My story with the Jewell maintenance department</title>
		<link>https://hilltopmonitor.jewell.edu/my-story-with-the-jewell-maintenance-department/</link>
					<comments>https://hilltopmonitor.jewell.edu/my-story-with-the-jewell-maintenance-department/#respond</comments>
		
		<dc:creator><![CDATA[Jacqueline Quach]]></dc:creator>
		<pubDate>Fri, 27 Oct 2023 18:13:37 +0000</pubDate>
				<category><![CDATA[Features]]></category>
		<category><![CDATA[From the Community]]></category>
		<category><![CDATA[Student Stories]]></category>
		<category><![CDATA[bugs]]></category>
		<category><![CDATA[dorm room]]></category>
		<category><![CDATA[features]]></category>
		<category><![CDATA[from the community]]></category>
		<category><![CDATA[gnats]]></category>
		<category><![CDATA[jacqueline quach]]></category>
		<category><![CDATA[Jewell maintenance]]></category>
		<category><![CDATA[RA]]></category>
		<category><![CDATA[RD]]></category>
		<guid isPermaLink="false">https://hilltopmonitor.jewell.edu/?p=19582</guid>

					<description><![CDATA[Living at Jewell is full of experiences, and not always a good one. We’ve all had to put in a work order at one time&#8230; ]]></description>
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<p>Living at Jewell is full of experiences, and not always a good one. We’ve all had to put in a work order at one time or another. From listening to all my friends’ stories about their various work orders, it seems that most people have had a bad experience with maintenance. I have recently experienced this myself, and here is my story.</p>



<p>Due to a medical accommodation, my roommate and I live in a Resident Assistant (RA) room, which has a bathroom, in Mathes Hall. One day, I walked into our bathroom and heard very light tapping noises. When I lifted my head to look for the noise, I was met with a hoard of gnats in and around the light fixture of the bathroom. The noises I had heard were from the gnats flying into the light fixture. Seeing a few gnats fly out of the bathroom and into the main room, I immediately exited the bathroom and closed the door behind me to prevent more from entering my room. The infestation must have happened in the last few hours because I had used the bathroom without a hitch earlier that day.&nbsp;</p>



<p>I frantically called my roommate to fill her in on the situation and went to find my RA. The RA and RD for Mathes both came into my room to gauge the situation and were in shock from how bad the infestation was. They explained that they would put in a work order and that maintenance should come by to take care of the situation as soon as possible. In an attempt to do damage control, they sprayed the bathroom with a disinfectant spray and opened the window. However, the gnats were still there the next morning.&nbsp;</p>



<p>Upon returning to my room later in the second day, I found that maintenance had come by while my roommate and I were away. They killed all of the gnats, but they didn’t clean them up. Our bathroom was full of dead gnats. The bugs were all over the floor and the toilet seat cover. The majority of the dead gnats were in the light fixture, so my roommate and I were hesitant to clean it up ourselves. Neither of us wanted to risk damaging anything while cleaning the bugs out of the fixture, as further damage could have resulted in possibly being fined by the school. </p>



<figure class="wp-block-image size-full"><img fetchpriority="high" decoding="async" width="498" height="618" src="https://hilltopmonitor.jewell.edu/wp-content/uploads/2023/10/Screenshot-2023-10-27-131312.png" alt="" class="wp-image-19583" srcset="https://hilltopmonitor.jewell.edu/wp-content/uploads/2023/10/Screenshot-2023-10-27-131312.png 498w, https://hilltopmonitor.jewell.edu/wp-content/uploads/2023/10/Screenshot-2023-10-27-131312-403x500.png 403w" sizes="(max-width: 498px) 100vw, 498px" /><figcaption class="wp-element-caption">A picture of the gnats solely in the light fixture.</figcaption></figure>



<p>Our RA put in another work order for maintenance to clean up the bugs, But, three days went by without any action. After another two work orders were placed, the bugs were still there, and our RA received an email saying that maintenance had ordered fly traps for our room. The email said that Amazon had initially delivered the wrong item and that maintenance should receive fly traps in the next two days. At this point, it had already been about a week and the dead bugs were still there. Five days later, our RA got an email saying that maintenance had installed a fly trap in our room, although no one found evidence of this being true. Not that the trap would have been much help at this point anyway. Eventually, our RA came into the room to clean out the gnats in our light fixture. We cleaned up the rest ourselves. To this day, we still have not received the fly traps that had supposedly been ordered.</p>



<p>I understand that maintenance gets a lot of work orders from all over campus, which can pile up very easily and make it hard to keep up with the workload. Despite this, the quality at which they complete their tasks matters. Sacrificing quality of work to achieve quantity of work orders completed will lead to more work orders being put in due to the shoddy work done for the sake of completion. This is a problem I hope Jewell will be able to address moving forward for the benefit of all students, faculty and staff.</p>
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		<title>Out with the old, in with the new: The truth behind Residence Life changes</title>
		<link>https://hilltopmonitor.jewell.edu/out-with-the-old-in-with-the-new-the-truth-behind-residence-life-changes/</link>
					<comments>https://hilltopmonitor.jewell.edu/out-with-the-old-in-with-the-new-the-truth-behind-residence-life-changes/#respond</comments>
		
		<dc:creator><![CDATA[Sofia Arthurs-Schoppe]]></dc:creator>
		<pubDate>Fri, 22 Sep 2017 22:54:34 +0000</pubDate>
				<category><![CDATA[Features]]></category>
		<category><![CDATA[Investigations]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[RA]]></category>
		<category><![CDATA[RD]]></category>
		<category><![CDATA[residence life]]></category>
		<category><![CDATA[sofia arthurs-schoppe]]></category>
		<category><![CDATA[student life]]></category>
		<guid isPermaLink="false">https://hilltopmonitor.jewell.edu/?p=467</guid>

					<description><![CDATA[This article is the second installment in the series of articles highlighting changes made at William Jewell College over the summer. This week we are&#8230; ]]></description>
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<div class="meta-info">This article is the second installment in the series of articles highlighting changes made at William Jewell College over the summer. This week we are focusing on changes to Residence Life staff.</div>
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<p>Based on Jewell’s housing policy, students are required to live in dorms on campus. Exceptions to this rule are granted only to students who are married, over 24 or have other extenuating circumstances. As a result, Resident Directors (RDs), Resident Assistants (RAs) and House Managers are employed to ensure student safety and satisfaction.</p>
<p>Ernie Stufflebean, Associate Dean of Students and Director of Residence Life, described the roles as student-centric and aimed at developing community within the dorms.</p>
<p>“[Resident Director is] a live in position, [RDs are] intended to be there as support and guidance for residents, to mentor them, to provide guidance for them. [RDs] supervise a staff of Resident Assistants. They’re completely responsible for all elements of the facilities they’re assigned to, so everything from the programming side of things to the residence in where they live, the maintenance and upkeep of the facility,” said Stufflebean. “[RDs are] kind of the CEOs of their buildings.”</p>
<p>This summer, the RDs’ role changed, and an entirely new staff was hired.</p>
<p>According Stufflebean, the RD staff is reorganized every year, and it is not uncommon to see personnel changes.</p>
<p>“We reorganize our staff every year; we look at our personnel, we look at personnel strength and we put people in positions where we think they’ll be most effective,” said Stufflebean.</p>
<p>Stufflebean elaborated on this by highlighting the 24/7 nature of the RD job and emphasized that they are designed to be short-term roles.</p>
<p>“[Being an RD is] a difficult position in that this is where you live and where you work. It’s very difficult to feel like you can get away from work, and so like, you know, in my job, I love my job, I work during the day and then I go home at night. Sometimes I take phone calls, and all that, but I get away from campus and decompress,” said Stufflebean. “[RD and House Manager roles are] not the kind of positions where you would think you’re going to hire somebody and have them for a long, long period of time, because it’s not typically… it’s not the nature of the positions themselves.”</p>
<p>Greg Irr, senior nursing major and former RD in Semple Hall, has a different perspective on the recent changes. He presented the staff changes as unprofessional and unsatisfying.</p>
<p>“On the 20th of May I was told my contract was not going to be renewed. The way everything happened was the most frustrating thing for myself and others involved. We were given very little notice even though we had been asking all semester about the next school year. I can handle being replaced, but I can’t accept getting replaced in an unprofessional manner,” said Irr. “Getting rid of an entire staff in this setting is not natural. So why did it happen?”</p>
<p>This semester the campus climate has reflected Irr’s confusion. There are numerous rumors surrounding the circumstances of the staffing changes. These include Jewell lacking the funds to continue employing RDs with families and an effort on the behalf of Student Life to ease Jewell’s transition into the new mentality brought on by the Branding Mission by removing any staff members who may dissent.</p>
<p><img decoding="async" class="aligncenter wp-image-11768 size-medium" src="https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=700%2C304" sizes="(max-width: 700px) 100vw, 700px" srcset="https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=800%2C347 800w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=400%2C174 400w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=768%2C333 768w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=1024%2C444 1024w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=700%2C304 700w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=823%2C357 823w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=1113%2C483 1113w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?resize=1366%2C593 1366w, https://i0.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RDs-1.jpg?w=2100 2100w" alt="" data-recalc-dims="1">Stufflebean commented that the findings of the Branding Mission have influenced the RD role but not the overall expectations of the job.</p>
<p>“If there’s a big change this year [in the role of RDs], it’s that one of the things we’ve looked at is kind of our new philosophy for the institution as critical thinkers in community pursuing meaningful lives. So, that becomes our focus. So, how do we build our programs to get behind and support that philosophy,” said Stufflebean. “It’s more little things that may change. But, the overall expectations of the position, the time commitment, the responsibilities, those things haven’t changed at all.”</p>
<p>This explanation seems to render the student rumors groundless. In contrast, Irr stated that Jewell’s policy changes affected the RD’s duties and, in some cases, impeded their abilities to perform their stated duties.</p>
<p>“My responsibilities as an RD at the start of my time was to enforce Jewell’s rules and regulations for Semple Hall, to create programs to get students involved and active in their building community. I was trusted in my knowledge, education and judgment to make calls and create an environment for RAs and all students in my building,” said Irr. “This last year the dynamic changed and it felt as if control and decisions were taken away from RDs. We were no longer a part of the decision making as we once were. Other changes included that we had to start logging how all our time was spent, which is very difficult in a 24/7 on-call position. Anything could come up at any time and we needed to respond to it, but this past year if we were close to going over on time we needed to get permission to help a student, respond to a student and do our job as all overtime needed to be preapproved.”</p>
<p>There is some skepticism among students, but these opinions are not shared by Residence Life staff. Stufflebean insisted that the changes to RD staff were neither unnatural nor planned.</p>
<p>“No, it was not planned to turn over the staff,” said Stufflebean, “There’s a lot of different reasons [for the RD staffing changes], some of the RDs took on other professional positions, we had one RD who went to graduate school. … There were a lot of different reasons.”</p>
<p>Katie Wilkinson, recent graduate of Midwestern Baptist Theological Seminary and RD overseeing the upperclassmen triangle, commented that the process she went through while being hired was very professional and that she was surprised at the impact RD staffing changes had on the campus climate.</p>
<p>“I didn’t realize it would be as a big of a change until I started talking to students who were back, if that makes sense. I did know that things were changing, that things would look a little bit different just because I was here, but I didn’t realize how big of a change it was until students started coming back on campus. … that’s kind of how I was clued into [it],” said Wilkinson. “I realized the change when students were coming back and started asking questions, [before that] I didn’t realize that they had restructured staff.”</p>
<p>Irr also commented on the apparent secrecy of the staffing changes.</p>
<p>“On the day it happened, we were told by HR [Human Resources] that we were supposed to keep our meetings confidential. I asked why. I supposedly hadn’t been fired and supposedly did nothing wrong to not have my contract renewed. So, I asked, ‘Why do I have to keep this confidential?’ I was told technically there is nothing they could do to stop me from talking to people/students, but they would appreciate it if I would just stay quiet. I did not sign anything and because of that I feel comfortable doing this interview,” said Irr. “If you look at how we were treated, it is clear they were trying to slide the changes under the rug. None of the employees involved were ever in ‘The View From the Hill,’ which lists all new hires, internal changes and resignations.”</p>
<p>Irr has chosen to continue studying in the nursing program at Jewell, but he is no longer engaged in other aspects of campus life.</p>
<p>“There were a lot of people in the [nursing] program that helped guide me to decide on what to do when I lost my job. Since continuing things have been fine; I come to campus for class, but other than that I am completely removed from Jewell. … I no longer have a relationship with Student Life,” said Irr.</p>
<p><em>Photos by Sofia Arthurs-Schoppe.&nbsp;</em></p>
<p><img decoding="async" class="size-thumbnail wp-image-11769 alignleft" src="https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=400%2C267" sizes="(max-width: 400px) 100vw, 400px" srcset="https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=400%2C267 400w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=750%2C500 750w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=768%2C512 768w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=1024%2C683 1024w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=700%2C467 700w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=536%2C357 536w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=725%2C483 725w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?resize=1152%2C768 1152w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?w=1400 1400w, https://i1.wp.com/hilltopmonitor.com/wp-content/uploads/2017/09/RD3.jpg?w=2100 2100w" alt="" data-recalc-dims="1"></p>
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		<title>AFE: Students sue Residence Life for injuries from Ely&#8217;s burlap walls</title>
		<link>https://hilltopmonitor.jewell.edu/students-sue-residence-life-for-injuries-from-elys-burlap-walls/</link>
					<comments>https://hilltopmonitor.jewell.edu/students-sue-residence-life-for-injuries-from-elys-burlap-walls/#respond</comments>
		
		<dc:creator><![CDATA[Mikayla Roller]]></dc:creator>
		<pubDate>Sat, 01 Apr 2017 15:00:01 +0000</pubDate>
				<category><![CDATA[April Fools]]></category>
		<category><![CDATA[burlap]]></category>
		<category><![CDATA[ely]]></category>
		<category><![CDATA[lawsuit]]></category>
		<category><![CDATA[RA]]></category>
		<category><![CDATA[residence life]]></category>
		<guid isPermaLink="false">https://hilltopmonitor.jewell.edu/?p=1514</guid>

					<description><![CDATA[Ely—once called the only place to BE-ly—has now been deemed unBElievably dangerous and unfit for housing students for the 2017-18 school year. This decision came&#8230; ]]></description>
										<content:encoded><![CDATA[<p>Ely—once called the only place to BE-ly—has now been deemed unBElievably dangerous and unfit for housing students for the 2017-18 school year. This decision came after two students sued Residence Life last month for third-degree rugburns sustained by the burlap walls in their Ely dorm room.</p>
<p>The two unsuspecting first-years were reportedly “hugging” too close to the walls on the third floor. They both incurred tragic burns on their legs and immediately cried for help. Help was delayed as first year Resident Assistants struggled to find the students.</p>
<p>“I forgot we had a third floor!” explained RA Chandler Eaton.</p>
<p>After the students were located, they were rushed downstairs to the Ely clinic. However, since the Nurse Practitioner was on her four hour lunch break, the students were sent to Liberty Hospital for treatment instead.</p>
<p>Having just recovered their reputation from the giant bean bag incidents of 2015, these recent lawsuits have put Ely under severe scrutiny again. Thus, Residence Life has decided to bar students from living in the dorm until the rooms pass the necessary safety inspections.</p>
<p>Some Residence Life staff are confused as to where the college plans to house the seven incoming freshman in the Fall. “I’m not sure what will become of the first-year experience; it’s not like there are other first-year dorms on campus!” exclaimed current Ely RA Macy Tush.</p>
<p>The “Monitor’s” sources at Student Life allege that the burlap will be replaced with bubble wrap. Packing peanuts may or may not be supplied for all first years during Orientation.</p>
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